2 days ago I paid for 4 skins, and my member area showed I had 4 liscences.. Went back the next day to download, all gone, it says I currently own 0 liscences! That's bad enough, but when I sent an e-mail about my problem, I expected to just get what I paid for.. Instead I was asked for my Paypal transaction #'s, and they would look into fixing it.. Fine so I sent them out yesterday.. Nothing.. Still says I have 0 liscences.. ( all the while I have our developers putting the whole site on hold till we have everything )
So first thing this morning I sent another e-mal saying that we are waiting on this and need it ASAP.. Nothing..
So maybe if I publicly post this, can someone please tell me what I'm supposed to do to get what I paid for ?
P.S. I'm sure that this isn't business as usual here, I'm just frustrated and don't like the fact that I'm left in the dark for 2 days without what I was supposed to get immediatly..