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Thread: Customers Support Updates

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  1. Smile Customers Support Updates 
    #1
    Join Date
    Apr 2004
    Location
    Australia
    Posts
    3,298
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    After many trial and error and discussions with staff and customers I have decided to remove the Help Desk and the many sub-forums in the Customers Support Area, in favor of vBulletin Forum.

    We have a great platform to work with and decided to make use of it for better clearer and faster support.

    Customers will find that I have re-arranged the support forums and added simple thread Prefixes to help you easily tag your support request with your specific product.

    I also posted some guidelines on how to request support.

    Following the new guidelines should help speed up support issues.

    I know is not much but I think it will help everyone in the long run.

    Hope you prefer it as many of you suggest it

    Let me what you think about it here: http://www.vbstyles.com/forum/showthread.php?t=6740

    Take care,
    Miko
    Last edited by VBStyles; 16-03-10 at 02:55 AM.
     

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