have you seen these two threads on vBulletin.org?
That was the last week but I haven't received any response yet.but getting a response is like pulling teethI see such post here tooI asked over at vbstyles but no response yet
It seems people are really unhappy about this situation. It's a pity
IMHO you make the best styles from all the other commercial sites but what if people don't buy you great styles because they read or hear such things?
Your support were great and fast but since a few weeks it seems that you've no time for vbstyles.com
Best example is the announcement on the portal....
We are beta testing Mainframe, Synapse and Flygato skins.
If everything goes to plan we will release the 2 skins within the next couple of days.I've started to use the bug tracker but no response too. And if this is so that you spend so much time on support tickets etc. then announce THIS that people know what's going on....i'm most of the day on the help desk, the number of tickets open each day is way to large, I was hoping people will start using the bugtracker but it's not really happening....so i will have to come up with something....
Skins are getting converted, is just taking longer than expected i'm i'm really sorry about that.
Sorry for my opinion but I do not want that the image of vbstyle goes bad.