Oblivion Knight
17-06-04, 02:18 AM
Since the site restarted, I haven't been able to log in to my account or access the style that I had purchased in October '03. However, since I no longer used the style, I didn't want the extra hassle of having to chase anyone to sort things out for me.
A topic cropped up at vBulletin.org mentioning the poor customer service they had received, so I mentioned my issue in that thread. Within 24 hours, Miko replied to the thread apologising for the inconvenience that I'd had - explained why it had happened and set my account up once again with access to the style that I had originally purchased.
Minimal hassle to me, all I did was send him my paypal invoice information via e-mail incase he wanted proof of purchase.
Top service, friendly, professional and fair. It's great to see that there are still honest vB skinners out there.!
A topic cropped up at vBulletin.org mentioning the poor customer service they had received, so I mentioned my issue in that thread. Within 24 hours, Miko replied to the thread apologising for the inconvenience that I'd had - explained why it had happened and set my account up once again with access to the style that I had originally purchased.
Minimal hassle to me, all I did was send him my paypal invoice information via e-mail incase he wanted proof of purchase.
Top service, friendly, professional and fair. It's great to see that there are still honest vB skinners out there.!